Community Engagement Coordinator

Job Type: Full-time
Pay: $18/ hour
Work Location: On site
Reports to Senior Communications Manager

Company Overview

Cincinnati Animal CARE (CAC) is a dynamic and progressive humane society in contract with Hamilton County to deliver exceptional animal services to our community. We enforce animal laws and prioritize public safety while striving to be a community resource providing education and support to the people and animals of Hamilton County. We value our team of compassionate, open-minded, and resilient staff and volunteers who make it possible to care for the more than 8,000 animals that come through the shelter doors each year. We believe that lifesaving is a community ethic and we have implemented a collaborative, holistic approach to animal sheltering and Dog Warden services.

Position Summary

The Community Engagement Coordinator plays a vital role in the success of the organization, working as a liaison to the community by engaging people through thoughtfully curated events, media segments, and communication from the organization. These efforts expand the footprint of Cincinnati Animal CARE to further the lifesaving mission of the organization, maintain community relationships, and build connections for future partnerships.

This Community Engagement Coordinator is a team player with a positive attitude, a passion for animal welfare, a drive to succeed, has an appreciation for collaboration, and is excited to work for a tenacious young startup doing lifesaving work in Hamilton County.

Focuses of this role include the responsibility to plan, coordinate, and execute events with the intention to increase adoptions, donations, and/or the organization’s visibility in the community. This position will work closely with shelter staff, specifically the Sr. Communications Manager, the Volunteer Coordinator, and the Foster Manager, to collaborate efforts for the maximum positive impact on the shelter, working with these departments to arrange for animals to attend and participate in events when appropriate.

This person will additionally be responsible for establishing an annual, large-scale, signature event and assisting the Executive Leadership Team with all-staff events.

The Community Engagement Coordinator will report to the Sr. Communications Manager.

Duties and Responsibilities:

Identify and connect with key community leaders, organizations, and groups.
Attend community events and meetings to build rapport and promote the organization.
Develop and maintain a network of community partners.
Assist the Sr. Communications Manager with managing the organization’s public image and messaging within the community and implement media outreach strategies.
Research and strategically identify events that would be beneficial to adoptions, fundraising, brand awareness and community support for Cincinnati Animal CARE
Maintain an Events Calendar and ensure all relevant stakeholders are aware and engaged with upcoming events
Create and adhere to a budget, in conjunction with the Sr. Communications Manager, along with a calendar/timelines for yearly events
Create and disseminate communication materials (e.g., newsletters, social media posts, website content) to promote programs and events
Craft event descriptions and create Facebook events, invite followers to the event page, and draft social media posts to promote an event that will be finalized by the Communications Coordinator, and Scheduled by the Social Media Specialist
Manage logistics for events, such as venue booking, registration, volunteer recruitment, and animal recruitment, if animals are needed to attend and/or participate in an event
Monitor and evaluate the success of events by keeping accurate records
Create and adhere to a budget and timelines for each event
Track event success and make recommendations for future improvements
Maintain, transport, and manage event supplies, and occasionally animals, to and from events
Handle event operations, including venue preparation, setup, participant experience, breakdown, cleanup, and returning animals and materials to the shelter
Supervise staff, volunteers, and animals during events
Assist with planning and executing internal CAC events including staff appreciation, holiday, and training events as needed
Track participation and engagement metrics for community programs
Analyze data to identify trends and inform program improvements
Prepare reports on community engagement activities
Import/export data from shelter data management systems
Excellent communication and interpersonal skills
Strong organizational and project management abilities
Creative problem-solving skills
Ability to build consensus and collaborate with diverse stakeholders
Understanding of community dynamics and issues
Proficiency in data analysis and reporting
Digital literacy and social media expertise
Believe in CAC’s mission and the lifesaving relationship with the community. Treat animals humanely on and off the job, modeling these values to others.
Adhere to CAC’s organizational policies, safety protocols, and culture agreement; report injuries within 24 hours. Maintain a positive attitude, professional appearance, and tactful public interactions.
Work collaboratively with shelter staff, volunteers, and fosters, fostering positive relationships and encouraging program support. Communicate regularly with the Communications Manager about progress, issues, and concerns. Attend staff meetings and share ideas to improve operations and meet lifesaving goals.
Demonstrate efficient time management, organization, and initiative. Adhere to a flexible schedule to meet event and shelter needs, ensuring timely attendance. Commit to transparency, team motivation, and a positive work environment.
Show enthusiasm for continued learning and adoption processes, applying best practices in animal welfare, shelter operations, and event management. Handle unpredictable, difficult, or dangerous animals with care and set aside biases to approach each animal as an individual.
Be able to lift up to 50 lbs., stand for long periods, bend, and work in high-noise environments.
Interact with animals, staff, and the public empathetically and compassionately, while inspiring exceptional work among the team.

Requirements:

Bachelor’s Degree preferred
Understanding of Google Drive
Experience managing events
Possess strong communication skills – verbal and written
Ability to write routine reports, newsletters and correspondence
Ability to speak effectively to groups of customers, volunteers, or employees
Professional, enthusiastic, and positive demeanor
Strong organizational and time management skills
Ability to provide constructive and positive feedback to staff and volunteers, as well as receiving feedback.
Possession of a valid driver’s license and safe driving record acceptable to the CAC insurance carrier

Working Conditions:

While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk, and hear. The employee is occasionally required to use their hands to finger, handle, or operate objects, controls, or tools, listed above; reach with hands and arms,; climb or balance,; stoop, kneel, crouch, and/or crawl,; and use taste or smell.
The employee must occasionally lift and/or move more than 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
While performing the duties of this job, the employee frequently works in outside weather conditions.
The employee occasionally works near moving mechanical parts; in high, precarious places; and is occasionally exposed to wet and/or humid conditions.
The noise level in the work environment is usually moderate to high.
Exposure and handling unvetted animals and their waste is frequent.

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