Offsite Adoptions Coordinator

Job Type: Full-time
Pay: $17 / hour
Work Location: On site
Reports to Outcomes Manager

Company Overview

Cincinnati Animal CARE (CAC) is a dynamic and progressive humane society in contract with Hamilton County to deliver exceptional animal services to our community. We enforce animal laws and prioritize public safety while striving to be a community resource providing education and support to the people and animals of Hamilton County. We value our team of compassionate, open-minded and resilient staff and volunteers who make it possible to care for 8,000 animals each year. We believe that lifesaving is a community ethic and implement a collaborative, holistic approach to animal sheltering and Dog Warden services.

Position Summary

A successful candidate for this position is a dynamic and dedicated individual who will be responsible for the development, implementation, execution, and short-term management of the Offsite Adoptions Program – acting autonomously under the general direction and vision of the Outcomes Manager, ensuring alignment with the shelter’s overall objectives. This role involves collaborating with all relevant departments to recruit, train, and retain volunteers, ensuring the program becomes fully volunteer-sustained. The ideal candidate will be instrumental in building the necessary infrastructure and processes to ensure and support the long-term success of the program.

Duties and responsibilities:

Collaborate with the Volunteer and Marcom teams to successfully recruit volunteers for all positions needed to sustain Offsite Adoptions events
Work with relevant department leads to ensure appropriate training for volunteer positions
Develop necessary training materials or processes required to effectively train volunteers
Create SOPs, job descriptions, and supportive documents needed for the program
Take personal responsibility for allowing volunteers to shadow you during events until they are comfortable fulfilling their roles independently
Be onsite at any Offsite Adoptions event until recruitment consistently reaches an 80% rate and there is a trained volunteer lead at every event
Gather all necessary event supplies for the Offsite Adoptions event, load the vans, and transport them to Offsite Adoptions
Set up and tear down event supplies for each event shift
Execute program goals through others by coaching, guiding, training, and empowering volunteers; engage, influence, and unify the team
Receive and support volunteers, fosters, and any support staff as needed
Ensure exceptional levels of customer service to community members
Ensure public and volunteer safety to the highest degree
Take responsibility for and verify that all animals scheduled to attend a Offsite Adoptions event meet medical and behavior requirements
Take personal responsibility and work collaboratively with all other departments to ensure exceptional adoption events every single time
Communicate with the Foster team to find foster placements, including day trips, for animals attending the Offsite Adoptions event
Attend off-site events as assigned by the Outcomes Manager
Immediately report any behavior, safety, or bite incidents to the Outcomes Manager and other appropriate parties as per current protocols
Educate the public and advocate for CAC, ensuring alignment with CAC’s adoption philosophies
Perform other duties as assigned by the Outcomes Manager or other Managers or Directors
Complete data entry as needed
Demonstrate compassionate care of animals at all times
Contribute to an exceptional experience for adopters, fosters, volunteers, and donors

Requirements:

A minimum of 1 year of professional experience in event management is preferred, though related experience will be considered
Solid understanding of fundamental animal behavior principles
Knowledge of progressive animal shelter strategies and practices as they relate to adoption programming
Experienced program developer and project manager who effectively manages resources and decision-making
Ability to anticipate and identify problems, proactively seek solutions, and demonstrate excellent and creative problem-solving skills
Dynamic, holistic, and critical thinker who consistently delivers exceptional results while maintaining alignment with timelines and targets
Decisive decision-maker with the ability to act quickly and effectively
Highly effective and active communicator with the ability to engage up, down, across, and outside the organization
Ability to engage, empower, enable, energize, and lead others effectively
Effective cross-functional collaborator who works cooperatively with department leads to execute goals
Experience in a start-up or high-growth organization is a significant advantage
Ability to understand and adhere to policies and procedures
Ability to exercise judgment, tact, and diplomacy
Possession of a valid driver’s license and safe driving record acceptable to the CAC insurance carrier.

Working Conditions:

While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear. The employee is occasionally required to use hands to finger, handle, or operate objects, controls, or tools listed above; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
The employee must occasionally lift and/or move more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
While performing the duties of this job, the employee frequently works in outside weather conditions. The employee occasionally works near moving mechanical parts; in high, precarious places; and is occasionally exposed to wet and/or humid conditions.
The noise level in the work environment is usually moderate to high.
Exposure and handling unvetted animals and their waste is frequent.
Potential exposure to zoonotic diseases, high noise levels, extreme temperatures, hazardous chemicals, and sharp objects.
Long periods of standing, bending, stooping, reaching, animal handling, and restraint in an animal shelter setting
Exposure to animals of all sizes and temperament.

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